Customer Service Specialist/Order Processor

Curtze Food Service, a 6th generation family owned company 140 years in business, is seeking highly motivated, experienced individual to work in Customer Service Specialist/Order Processor in our Curtze Bedford, PA location. The position works day shift Monday - Friday 5:30am to 3:00pm. Starting pay is between $11.50 - $13.00/hour based upon experience. This is a permanent full-time position.
Comprehensive Health Insurance available, company paid eye coverage, company paid dental insurance, company paid life insurance, flex spending medical & dependent accounts available, 401k with company match and employee discount on product purchases.
Job Summary: The primary function of this position is to foster and maintain a good relationship with customers as a representative of Curtze Food Service. The Customer Service Specialist/Order Processor role is responsible for providing a variety of services, solutions and support to existing customers, as well as district sales representatives. We are looking for a highly motivated, fast learner who can utilize product and industry training knowledge to meet Curtze?s high standard of quality customer care.
Responsibilities of this position include:
  • Providing a pleasant and professional interaction with customers by phone, email and fax
  • Receiving and processing small and large orders for products, literature, and promotions
  • Entering data on a computer for customer orders, shipments, payment applications, and order tracking
  • Following-up to ensure customer service expectations are met
  • Building relationships with customer base
  • Managing a database for customer invoices, accounts receivable, and promotional activity
  • Resolving customer issues
  • Utilizing in-depth product knowledge to answer more specialized calls
The qualified individual is:
Detail-oriented, able to multi-task, and adapt to changing priorities. Must be able to handle high-volume work load with pressure. You must be a dependable, honest, hard-working person who enjoys teamwork.
The required background and skills for this position are:
  • Customer service experience preferred
  • Excellent verbal and written communication skills
  • Excellent phone manner
  • Accurate, fast typing skills
  • Data entry experience desired
  • 1 year of call center or phone-answering experience desired
  • HS Diploma or GED is required
Curtze Food Service values a diverse work force and drug free work environment

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Specialist
Center Valley, PA Dun and Bradstreet
Customer Service Specialist
Customer Service Specialist-.6 (Emergency Regi...
Lancaster, PA Lancaster General Health
Customer Service Specialist
Allentown, PA CVS Health
Customer Service Specialist - Downtown Family ...
Lancaster, PA Lancaster General Health
Customer Service Specialist - ABBCI- 40 hrs pe...
Lancaster, PA Lancaster General Health