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Inside Sales Representative

Celebrating its 80th year as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2018. Learn more at www.kennametal.com.
Inside Sales Representative
Bedford, PA
Summary
Kennametal in Bedford, PA has a new opening for an experienced Inside Sales Representative. This position will provide front-line support to fulfil customer BID specifications, customer order entry, quoting and price/availability.
Responsibilities:
Compile data and prepare customer DOT BID specifications in an accurate, timely manner
Review BID information & Enter Quotes
Serve as customer liaison/key contact point for customers that supply custom bodies to be finished, including tracking of incoming and outgoing orders. Managing customer portals, EDI orders and scheduling agreements.
Acknowledge and resolve customer complaints by ensuring customer satisfaction and providing professional customer support.
Perform SAP data mining to producing clear concise reports to team and customers
Administrative support to Sales & MPM team
Requirements:
High school diploma or equivalent, Associates degree or higher preferred
SAP quote and order experience is a plus
High attention to detail must be very detailed oriented
Must possess excellent time management and organizational skills
Ability to work independently, in a fast-paced, dynamic environment and provide administrative assistance to sales, management and executive team while handling multiple priorities simultaneously
Must be adept in building working relationships to facilitate duties
Ability to identify problems and evaluate resolutions for a positive outcome
Equal Opportunity Employer

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