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Recreation Supervisor

Responsibilities:

Essential Functions:

  • Report to work on time an in uniform when scheduled
  • Enthusiastically greet and converse with guests
  • Promote all programs
  • Maintain clear communication with essential departments
  • Actively participate in the assurance of the safety and fun of all programs
  • Assist with general Resort duties as assigned
  • Treat everyone, managers, associates and guests with courtesy and respect at all times
  • Become efficient with the Point Of Sales system
  • Assist with routine cleaning of all recreation areas and equipment (sweeping, mopping, picking up, organizing and keeping track of inventory)
  • Cross utilize in all areas of recreation when scheduled to do so
  • Complete daily checklists in their entirety
  • Properly complete recreation agreements as needed

Hotel Specific Essential Functions:

  • Supervisor Responsibilities Primary Function
    • Oversee all Recreation associates holding them to established performance standards and excellent customer service
    • Help develop long range plans for the department
    • Using mirror image, lead by example
    • Assist recreation managers in all operational aspects of the recreation department
    • Attend staff department meetings communicating pertinent information to associates and managers
    • Update on a timely basis to the Recreation Managers on all workings of the department
    • To oversee and operate all social and group recreation programs and assist in the maintenance and upkeep of recreation facilities
  • Just For Families Events
    • Create an atmosphere of a themed ambiance to entertain social guests
    • Engage guests at events in different activities
    • Properly take care of and store equipment neatly for easy usage
    • Responsible for upkeep of AV equipment
  • Teen Tours
    • Learn all areas of the tours offered through this program
    • Become efficient in riding a Segway, paddling a Kayak, and controlling a stand up Paddle Board
    • Efficiently react in a first responder way to accidents, injuries, and safety by using first aide
    • Learn facts about property in the nature and sightseeing sense in order to teach teens during tours
    • Appropriately order and retrieve lunch/dinner for camp
    • Oversee the teen room, "Gamers"
  • Deck Attendant
    • Using a hose, rinse off the deck space daily
    • Monitor the cleanliness of the deck space
    • Organize the lounge chairs in an orderly fashion
    • Maintain the lounge chairs with weekly cleaning
    • Maintain the equipment used to clean the deck
    • Update the details of the weather board (sunrise, sunset, high tide, low tide, etc)
    • Respectfully assist guests
    • Assist in maintaining the cleanliness of the information huts
    • Responsible for setting the umbrellas up
    • Collect deck litter and remove full trash bins
    • Appropriately organize the towels in the huts as needed
  • Tally Ho!
    • Properly check in and out guests
    • Appropriately organize the towels in the huts as needed
    • Provide property-wide information to all guests
    • Properly fill out and file recreation agreements
    • Greet guests immediately with undivided attention
    • Up sell retail items
    • Promote activities
    • Maintain the cleanliness of Tally Ho! and other areas utilized by Recreation department
  • Group Recreation
    • Plan and implement agendas, activities, children's camps, etc
    • Work closely with Dir. of Recreation, Supervisors and other associates
    • Independently run programs
    • Professionally represent the department and be a professional point person for group contacts
    • Officiate tournaments
    • Learn the booking procedures of third party companies


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